How can we help?
I would like a refund
If you attempted to use a discount code which did not work, you can email firstname.lastname@example.org and someone from our team will refund the difference. Please include the order number and the discount code you were attempting to use. Please note that many of our discounts are for first time ...
My Payment has failed, what should I do?
If an order has not arrived it may be due to a failed payment. Please make sure the card which is attached to your account is In date Has sufficient funds Not Apple Pay. We are having a few technical issues with Apple Pay at the moment, and while we are looking to resolve this issue, ...
How do I update my payment card?
We are currently improving the Account Settings on the Website so it may be easier to email email@example.com and our team will happily assist you. To Skip a Delivery 1. Log in to Your Account. 2. Click on "Subscriptions". 3. Under "Actions" click on "Edit". 4. Please add in the new deta...